ParentConnect

You can delete your ParentConnect account directly from within the app at any time. Follow these steps:

1. Open the ParentConnect app on your device
2. Navigate to Profile tab (bottom right)
3. Tap Settings
4. Select Privacy & Security
5. Tap Delete Account
6. Enter your account password to verify your identity
7. Type DELETE (in capital letters) to confirm
8. Tap the final confirmation button

When you delete your account, the following information is permanently removed from our systems:

• Profile and account information - Your name, email, phone number, profile photo, and all personal details
• Children's information - All information about your children including age ranges and preferences
• Message history - All direct messages and conversations with other parents
• Preferences and settings - Your app preferences, notification settings, and privacy choices
• Saved places and events - Your saved locations, favorite places, and event registrations
• Photos and content - All photos, images, and media you've uploaded
• Friend connections - Your friend list and connection history

Some information is anonymized rather than deleted to maintain platform integrity:

• Community posts and comments - Your public posts remain visible but are attributed to "[Deleted User]" instead of your name. This preserves community conversations while removing your identity.
• Support tickets - Support conversations are anonymized and retained for record-keeping and quality improvement purposes.

Anonymized data cannot be traced back to you or used to identify you in any way.

When you delete your account, the deletion process happens immediately:

• Your personal data is deleted from our systems as soon as the deletion completes
• Community content (posts, comments, events) is anonymized in real-time to preserve community context
• All photos and files are removed from storage immediately
• Your authentication account is permanently deleted

The deletion process typically completes within a few seconds to a few minutes, depending on how much data you have.

If you're unable to delete your account through the app (for example, if you've lost access to your device or forgotten your password), you can request manual account deletion:

We will verify your identity and process your deletion request within 45 days of receiving your email.

Before deleting your account, consider the following:

• Unsubscribe instead: If you're receiving too many notifications, you can adjust your notification settings without deleting your account
• Take a break: You can simply log out and return later without losing your account
• Privacy controls: Review your privacy settings if you're concerned about data sharing - you can limit what information is visible to others

If you have questions about account deletion or data privacy, please contact us:

For more information about how we handle your data, see our Privacy Policy.